Shipping policy

At Nourias, we are dedicated to ensuring a smooth and timely delivery of your orders. Please review our shipping policy below for important information on shipping times, costs, and other details.

1. Processing Time

Orders are typically processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped.

2. Shipping Rates & Delivery Times

Shipping charges for your order will be calculated and displayed at checkout. We offer several shipping options within Qatar:

Standard Shipping: Estimated delivery within 3-5 business days after processing.
Express Shipping: Estimated delivery within 1-2 business days after processing.

Note: Delivery times may vary based on your location and any unforeseen circumstances, such as weather delays or carrier issues.

3. Shipping Destinations

We currently ship to addresses within Qatar. If you are outside of Qatar and wish to place an order, please contact our customer service team for assistance.

4. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number that you can use to follow your package’s journey. Please allow 24-48 hours for the tracking information to update.

5. Missing or Delayed Shipments

If you do not receive your order within the estimated delivery time, please contact our customer support team at [contact email or phone number]. We will do our best to resolve any shipping issues as quickly as possible.

6. Changes to Shipping Information

If you need to update your shipping address after placing an order, please contact us as soon as possible. Once the order has shipped, we are unable to modify the delivery details.

7. Contact Us

If you have any questions or concerns regarding shipping, feel free to contact our support team. We are happy to assist!